Customer Care
We have dedicated customer service staff to help you with
everything you need. After-sales service has never been easier than
it is with Neilcorp Homes. We pride ourselves on offering our
clients exceptional customer care for absolutely anything they need
related to their new home.
We Specialize in Highly Personalized, First-Class Customer
Service
Neilcorp Homes is small
enough that we can offer highly personalized service to every
client we work with. We pick up the phone. We return emails. We go
out of our way to make our customer experience as great as it can
be. In short, we make your life as simple and as easy as we
can.
Heather Smith
stays in contact with all of our clients to ensure that everything
goes 100% smoothly for them and their new home, and this includes
any after sales service questions they might have. She takes the
stress and worry out of the home buying and home building
processes. She'll set up appointments for you to have consultations
with designers and walkthroughs with qualified tradespeople, so
that you get all the expert advice you need to
bring out the best in your dream home.
Many people find they have long lists of concerns and issues
once they've moved into their new homes. With Neilcorp Homes, that
list is much, much shorter, and usually consists of only a few
exterior building changes related to waiting for the weather to
improve.
Our Customers Deserve Only the Very Best
Neilcorp Homes takes pride in our outstanding post-construction
care and service. Each and every one of our new homes is guaranteed
to be finished to the peak of perfection, and no flaw is too small
to escape the notice of our new homes inspection crew. Prior to
moving in, you can be rest assured that your new home will have
undergone a meticulous inspection and will be flawless by the time
you move in.
If you have any questions about our customer care, please do not
hesitate to contact
us. Tell us how we can help. We'd be happy to answer any
questions or concerns you have about the home buying process.
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